A non-refundable deposit of £10 per person must be paid for parties of 8 guests and above at the time of booking (for Christmas Day, Boxing Day and New Year’s Eve a deposit is payable regardless of the number in the party).
For Christmas Day and Boxing Day, the full balance together with the menu choices are both due by the 1st December 2019. For Group Party Bookings and New Year’s Eve the balance is payable on the night (please note we cannot accept multiple payments – only one payment for the amount outstanding).
For payment we accept all credit and debit cards (with the exception of American Express) and cash – payments can be taken over the phone or in person and a receipt will be sent every time a payment is made.
Each party must nominate a designated organiser who will be responsible for making any alterations to the booking, menu selections etc. and who will be the key contact for all arrangements relating to it.
For parties of 8 guests or over we will require food to be pre ordered using the form provided and will ask that this is returned to us 2 weeks in advance. We ask that prior notification is given to us about any special dietary requirements (allergies, intolerances etc.) that are applicable to guests dining with us, in order that our team can be notified beforehand.
The Winery reserves the right to accommodate parties in the dining area most appropriate to their size and is unable to guarantee that specific requests for certain tables or areas can be met.
We do ask that everyone in a party is informed of our terms and conditions and in particular that any monies paid are non-refundable.